Terms of service

OVERVIEW

Welcome to Nooklume. The terms “we”, “us” and “our” refer to Nooklume. Nooklume operates this website, store, and all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Nooklume is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein (the “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete, and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We make every effort to display as accurately as possible the colors, images, and descriptions of our products. However, we cannot guarantee that your device’s display of any color or product appearance will be accurate.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be exactly as depicted on the Services.

All descriptions of products are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products or services we offer on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Nooklume reserves the right to accept or decline your order at its sole discretion. Your order is not accepted until we confirm acceptance.

We must receive and process your payment before your order is accepted. Please review your order carefully before submitting it, as we may be unable to accommodate cancellation requests after an order has been accepted.

In the event that we do not accept, change, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at the time the order was made.

Your purchases are subject to return or exchange only in accordance with our Refund Policy.

You represent and warrant that your purchases are for your personal or household use only and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions may change from time to time without prior notice. The final price for any product or service will be the price displayed at the time you place your order and confirm payment at checkout, and will be reflected in your order confirmation email.

Unless otherwise stated on our website, eligible orders may qualify for free standard shipping. Applicable duties and taxes will be displayed on the website or at checkout where relevant. Where duties and taxes are stated as included, the final amount payable will be the amount shown at checkout.

Prices displayed on our online store may differ from prices offered through third-party channels. From time to time, we may offer promotions or discounts that affect pricing and are subject to their own separate terms and conditions. In the event of any conflict between promotional terms and these Terms, the promotional terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all transactions made through our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you when necessary.

You represent and warrant that: (i) the payment information you provide is true, accurate, and complete; (ii) you are duly authorized to use the payment method provided for the purchase; and (iii) you will pay all charges displayed and confirmed at checkout.

SECTION 5 - SHIPPING AND DELIVERY

We aim to process orders within 1–3 business days after payment confirmation. Estimated delivery times vary by destination and are provided on our website for reference only. Delivery times are estimates and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, holidays, or other events outside our reasonable control. If your order is delayed, please contact us and we will do our best to assist you.

Risk of loss and title for products purchased from our store pass to you upon delivery of the products to the shipping address provided in your order.

For more information about shipping times, duties, taxes, and tracking, please review our Shipping Policy.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, videos, audio, and the design, selection, and arrangement thereof, are owned by Nooklume, its affiliates, or licensors and are protected by copyright, trademark, and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on the Services without our prior written consent.

Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting any license or other rights under any patent, trademark, copyright, or other intellectual property of Nooklume, Shopify, or any third party. All rights not expressly granted herein are reserved by Nooklume.

Nooklume’s names, logos, product and service names, designs, and slogans are trademarks of Nooklume or its affiliates or licensors. Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product names, service names, designs, and slogans on the Services are the trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to tools offered by third parties as part of the Services, which we neither monitor nor control.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which such tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new features through the Services. Such new features shall also be deemed part of the Services and shall be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and links to websites operated by third parties. We are not responsible for examining or evaluating the content or accuracy of such third-party materials or websites.

If you choose to access third-party websites, you do so at your own risk. We are not liable for any harm or damages related to your access of any third-party website or your purchase or use of any products, services, resources, or content from third parties.

Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Nooklume is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Nooklume.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Nooklume, including any injury, damage, or loss resulting from purchased products or services.

You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Nooklume.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy and, in some cases, Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information related to your access to and use of the Services in order to provide and improve the Services. Information you submit through the Services may be transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than your country of residence, where necessary to provide services to you.

Please review our Privacy Policy for more information about how we, Shopify, and our partners collect, use, and share your personal information.

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use.

You also represent and warrant that: (i) you own or have all necessary rights to the Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback complies with these Terms.

We may, but have no obligation to, monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms.

You are solely responsible for your Feedback and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.

SECTION 13 - PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly:

(a) for any unlawful or malicious purpose;

(b) to violate any law, regulation, rule, or ordinance;

(d) to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate;

(e) to submit false or misleading information;

(f) to transmit any material that does not comply with these Terms;

(g) to send advertising or promotional material, including spam or unsolicited messages;

(h) to impersonate any person or entity; or

(i) to engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or that may harm Nooklume, Shopify, or users of the Services.

You also agree not to:

(a) upload or transmit viruses or malicious code;

(b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services;

(d) spam, phish, pharm, pretext, scrape, or data mine the Services;

(e) use robots, spiders, scraping tools, AI tools, or other automated means to access the Services; or

(f) interfere with or circumvent the security features of the Services.

We reserve the right to suspend, disable, or terminate your access if we determine that you have violated these Terms.

SECTION 14 - AGENTS

14.1 This section applies if you use, enable, or cause the deployment of an Agent to access, use, or interact with any Services. “Agent” means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity.

14.2 No Agent may access, use, or interact with the Services unless it identifies itself and operates in strict accordance with the requirements in Section 14.4. In addition, no Agent may access, use, or interact with the Services if we have requested that the Agent refrain from doing so.

14.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, or interacts with the Services.

14.4 Agents must:

(i) identify themselves in all HTTP/HTTPS requests by including “Agent/[agent name]” in the user agent string;

(ii) not conceal or obfuscate that access or interaction is from an Agent;

(iii) respond truthfully to any prompt seeking to determine whether interactions are coming from a human or a computer; and

(iv) not circumvent any measure intended to block, limit, or control whether and how Agents access, use, or interact with the Services.

SECTION 15 - TERMINATION

We may terminate this agreement or your access to the Services at any time without notice. You will remain liable for all amounts due up to and including the date of termination.

The following sections will survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, in no event shall Nooklume, our affiliates, partners, officers, directors, employees, agents, contractors, service providers, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Services or any products purchased through the Services.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Nooklume, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to:

(1) your breach of these Terms of Service or any document incorporated by reference;

(2) your violation of any law or the rights of a third party; or

(3) your misuse of the Services.

We will notify you of any such claim, provided that failure to promptly notify you will not relieve you of your obligations except to the extent you are materially prejudiced. We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with us in the defense of such claims.

SECTION 19 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

The failure of Nooklume to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, together with any policies or operating rules posted by us on this site or in respect to the Services, constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT

You may not assign, transfer, or delegate these Terms of Service or any of your rights or obligations under them without our prior written consent. Any attempted assignment, transfer, or delegation without such consent shall be null and void.

We may assign, transfer, or delegate these Terms of Service and any of our rights or obligations under them without notice to you.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the federal and state or territorial courts in the jurisdiction where Nooklume is headquartered. You and Nooklume consent to venue and personal jurisdiction in such courts.

SECTION 23 - HEADINGS

The headings used in these Terms of Service are included for convenience only and shall not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

Email: lc@nooklume.com

Terms of service

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